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Customer Support > FAQ/Troubleshooting
Frequently asked questions about Body Relax II and Conductive Pads:
Do your conductive pads work with other back belt relief systems?
Yes, they will work with most back belt relief systems. However, we can not guarantee how the metal connectors of the belt will react to the pads. The Zewa belt is built with very specific metals so that they don't corrode.
I just received my unit and I can not feel any pulsation:
Make sure you remove all plastic liners from the conductive pads. There is 1 liner on each side of the pad. Stick the side with the grid pattern onto the belt.
My unit turns off by itself:
Turn off the timer function. If the timer function was not turned on, replace the batteries.
When I remove the belt, some pads stick to my back instead of the belt:
Remove the pads from your back and stick them back on your belt.
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